Orum
CallsAI parallel dialer with call coaching and a virtual salesfloor, sold on request pricing
One of the fastest parallel dialers on the market wrapped in real coaching tooling, sold entirely by quote with a three seat floor.
Best for
Outbound SDR teams of three or more running high volume cold calling who want parallel dialing, call scoring and live coaching inside one system.
Not great for
A solo seller or a two person team, since both published tiers carry a three seat minimum and every price runs through a sales conversation.
Starting price
Custom
Pricing model
Custom quotes
Free trial
Not advertised
Platforms
Web app
Orum, in plain terms
Orum is an AI parallel dialer for outbound sales teams. Its dialer places calls on several lines at once, up to five on the entry Launch plan and up to ten on Ascend, and its answer detection distinguishes a human from a screener, a voicemail or a dial tree across more than twenty languages before connecting the rep in under half a second. Voicemail drop, caller ID pools sourced from Vonage with daily spam monitoring and international calling across 160 or more countries sit around that core. Orum AI, trained on what the company says is more than a billion outbound sales calls, adds automated call scoring, coaching portals, AI roleplay practice and a curated call library, and the Salesfloor gives managers leaderboards and live listening for distributed teams. In July 2026 Orum acquired Scout AI, a data agent that ranks phone numbers by the likelihood of reaching a given prospect and writes results back to connected tools. Integrations are focused rather than broad: Salesforce, HubSpot, Outreach, Salesloft, Gong and Apollo, with webhooks offered as an add-on. The main limitation for buyers is commercial rather than technical. Orum publishes no prices at all: both tiers carry a three seat minimum and a request pricing button, AI Coaching is a paid add-on on every plan, and no mobile app or public API is advertised. Its published productivity figures, such as ten times more dials and three times better connect rates, are the company's own claims.
Key features
- Parallel dialer on up to 10 lines with sub half second connects
- AI answer detection for human, screener, voicemail and dial tree across 20+ languages
- Voicemail drop and caller ID pools with daily spam monitoring
- Salesfloor with leaderboards and live listening
- AI scorecards, coaching portals and AI roleplay practice
- Call Library with AI curated playlists
- Scout data agent that ranks phone numbers by reachability
- International calling across 160+ countries and regions
Pros
- Parallel dialing on up to 10 lines with answer detection across more than 20 languages and connect times under half a second
- Caller ID pools sourced from Vonage with daily spam monitoring, plus voicemail drop and international calling across 160+ countries
- Coaching stack built on their claimed billion call dataset: automated scorecards, coaching portals, AI roleplay and a curated call library
- Salesfloor gives managers leaderboards and live listening, which suits distributed SDR teams
- Clean two way sync with Salesforce, HubSpot, Outreach, Salesloft, Gong and Apollo
- Strong published security posture: SOC 2 Type 2, four ISO certifications and a public trust portal
Cons
- No published prices at all, both tiers sit behind a request pricing form (their pricing page, August 2026)
- Both tiers carry a three seat minimum, and AI Coaching and webhooks are separately priced add-ons
- Parallel dialing is capped at 5 lines on Launch, and international calling and enrichment credits are Ascend only
- Only six integrations are listed and no public API is advertised, so anything outside that list needs the webhooks add-on
- No mobile app is advertised, and headline figures like ten times more dials are the company's own claims
Users claimed
Trusted by thousands of SDR teams and powering millions of calls a day (claimed), with AI trained on more than 1 billion sales calls (claimed)
| Plan | Price | Limits | Includes |
|---|---|---|---|
| Launch | Request pricing per seat / month, quote | Minimum 3 seats, price not published, parallel dialing capped at 5 lines | Unlimited dials with no dial cap on paid plans, Parallel dialing up to 5 lines, 5 caller IDs per month, Analytics, Salesfloor, Boost Connect and multi integration |
| Ascend | Request pricing per seat / month, quote | Minimum 3 seats, price not published | Parallel dialing up to 10 lines, International calling across 160+ countries and regions, 200 data enrichment credits per month, 10 caller IDs per user per month, AI conversation acceleration, standard coaching suite and advanced roles |
| Add-ons | Request pricing quote | Add-on prices are not published and are quoted with the plan | AI Coaching, available on all plans, Ascend Limited for non full time dialers, Ascend only, Webhooks, available on all plans |
Orum does not publish prices. Their pricing page lists Launch and Ascend tiers, both with a three seat minimum, behind a request pricing form, checked August 2026. Check their pricing page.
API access
Webhooks offered as an add-on on all plans, no public API is advertised on their integrations page
Compliance
SOC 2 Type 2 plus ISO 27001:2022, 27701:2019, 27018:2019 and 27017:2015 certifications claimed, GDPR ready, with a public trust portal
Data export
Call activity, prospect details, outcomes and recordings sync back to Salesforce, HubSpot, Outreach, Salesloft, Gong and Apollo
Automation platforms
No Zapier, Make or n8n connector is listed on their integrations page, automation runs through the webhooks add-on
Integrations
Salesforce
HubSpot
Outreach
SalesloftGong
Apollo- HQ
- Not published, the company describes itself as fully remote since day one
- Employees
- 100+ (their careers page)
- Leadership
- Jason Dorfman, chief executive (their blog), with Vinod Murugesan as VP of Engineering and Bob Aspell as VP of Product (their careers page)
- Company page
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Orum does not publish prices. Their pricing page lists two tiers, Launch and Ascend, both with a three seat minimum, and asks buyers to request pricing, checked August 2026. AI Coaching and webhooks are separately priced add-ons, so the quote depends on seat count, tier and which add-ons you take. Check their pricing page for current figures.
Their pricing page advertises a free trial limited to 500 dials and states that paid plans carry no dial limit. The trial length, the signup flow and whether a credit card is required are not published as of August 2026.
Up to 5 lines on the Launch plan and up to 10 on Ascend, per their pricing page. Their dialer page states that answer detection covers more than 20 languages, tells a human apart from a screener, a voicemail or a dial tree, and connects the rep in under half a second. Headline figures such as ten times more dials and three times better connect rates are the company's own claims.
Not really. Orum is the dialing and call coaching layer and connects to Salesforce, HubSpot, Outreach, Salesloft, Gong and Apollo so call activity, outcomes and recordings sync back. Most teams run it alongside their sequencer and conversation intelligence tool rather than instead of them.
Scout is a data agent that ranks phone numbers by the likelihood of reaching a specific prospect, combining CRM and third party data with Orum's call network intelligence and syncing results back to sales tools. Orum announced the acquisition of Scout AI in July 2026.
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