Grain
CallsAI meeting notetaker and conversation intelligence with bot-free desktop capture
A well-priced middle ground between a plain AI notetaker and a full revenue intelligence suite, with bot-free desktop capture as its most distinctive piece.
Best for
Small and mid-market sales, customer success and product teams that want call recording, AI notes and coaching without an enterprise revenue intelligence contract.
Not great for
A large enterprise revenue team that needs deal-level forecasting and pipeline intelligence, which sits closer to the suites Grain compares itself against.
Starting price
$15/seat/mo
Pricing model
Per seat
Free trial
14 days
Platforms
Web app, Desktop
Founded
2018
Headquarters
United States
Grain, in plain terms
Grain is an AI notetaker and conversation intelligence platform for teams that live in customer calls. It records and transcribes meetings across Zoom, Google Meet, Microsoft Teams, Webex and Slack huddles, then produces AI notes, next steps and automatic recaps. Capture works with a meeting bot or without one: a desktop app for Mac and Windows records computer audio, which suits teams that would rather not put a visible bot into client calls. Transcripts are available in 130+ languages with speaker recognition and Markdown formatting, and can be synced to CRM, shared as clips, searched across the whole meeting library with citations, or exported in one click to Claude and ChatGPT. An API and an MCP server let teams wire meeting data into their own workflows. Founded in 2018 and based in San Francisco, Grain positions itself against enterprise revenue intelligence suites and publishes comparison pages for Gong, Clari and Jiminny. Pricing is per paid seat, with unlimited free viewer seats so people who only read notes cost nothing. The free plan is usable but capped: individual meetings are limited to 45 minutes, one paid notetaker seat per workspace, and uploads, trackers, AI coaching, CRM integrations and API access are excluded. Coaching, trackers and CRM sync require the Business plan, whose price is not published on their pricing page.
Key features
- AI meeting notes, next steps and automatic recaps on every plan
- Bot-free desktop capture on Mac and Windows
- Enriched transcripts in 130+ languages with speaker recognition
- Custom AI prompts and custom note templates
- AI coaching, trackers and team interaction insights on Business
- Search across the whole meeting library with precise citations
- CRM sync to HubSpot and Salesforce plus dialer integrations
- One-click export to Claude and ChatGPT, an MCP server and a public API
Pros
- Records and transcribes across Zoom, Google Meet, Microsoft Teams, Webex and Slack huddles
- Bot-free desktop capture for teams that do not want a visible recorder in client calls
- Unlimited free viewer seats, so only people who record need a paid seat
- 130+ transcription languages claimed, with Markdown-formatted enriched transcripts
- One-click export to Claude and ChatGPT plus an MCP server and API for custom workflows
- SOC 2 Type II, AWS hosting in a dedicated VPC and annual third-party penetration testing claimed
Cons
- Business plan pricing is not published, so the tier that carries coaching, trackers and CRM sync cannot be budgeted from the site
- The free plan caps individual meetings at 45 minutes and allows one paid notetaker seat per workspace
- CRM and dialer integrations, trackers and AI coaching all require the Business plan
- Starter limits file uploads to 10 per month
- No mobile app is advertised, and Enterprise requires every seat in the workspace to be on Enterprise
Last round
$16 million round covered by Business Insider in 2021 (reported)
Cost at scale
10 paid seats on Starter is about $190 per month at the published $19 per seat, or about $150 per month at the $15 per seat figure their site FAQ cites; free viewer seats add nothing
Total funding
About $20 million (reported), from a 2020 seed round and a later round covered as $16 million
Users claimed
300+ G2 reviews and 97 percent of teams still on Grain after 12 months, both claimed on their own site
| Plan | Price | Limits | Includes |
|---|---|---|---|
| Free | $0 per seat / month | 1 paid notetaker seat per workspace, individual meetings capped at 45 minutes, a 20 meeting bot recording cap for personal email accounts, no uploads, trackers, AI coaching, CRM integrations, Teams or API | AI notes, next steps and automatic recaps, Unlimited free viewer seats, Desktop capture and collaborative workspace, View and try AI features across the team |
| Starter | $19 per seat / month | 10 uploads per month, no AI coaching, trackers, CRM sync or MCP server | Unlimited recordings, Custom AI prompts and custom note templates, API access, Transcript downloads |
| Business | Not published per seat / month | Price not published on their pricing page as of August 2026 | Everything in Starter, AI coaching and custom AI follow-up emails, Trackers and team interaction insights, CRM and dialer integrations plus MCP server access |
| Enterprise | Custom quote | All seats in the workspace must be on Enterprise | Everything in Business, SSO and SAML, Dedicated account management, Enhanced security review support |
From their published pricing, August 2026. Their site FAQ states paid plans start at $15 per seat per month while the pricing page shows $19 per seat per month for Starter, a difference that tracks annual versus monthly billing. Business and Enterprise prices are not published. Check their pricing page.
What reviews praise
- Grain links to 300+ G2 reviews from its own site and claims 97 percent of teams stay after 12 months
- Reviewers describe it as a lighter, cheaper route to call recording and coaching than enterprise revenue intelligence suites
- Users praise the quality and formatting of AI notes and the ability to share clips rather than whole recordings
- Reviews credit bot-free desktop capture for keeping client calls free of a visible recorder
What reviews flag
- Buyers report friction budgeting Grain because Business plan pricing is not published
- Users report bumping into the 45 minute cap on individual meetings on the free plan
- Reviewers note that CRM sync and coaching require moving up to Business
- Teams that want mobile access report that no mobile app is advertised
Distilled from public reviews and community threads. Not Weezly's opinion, and not a rating.
API access
Public API from the Starter plan and an MCP server from the Business plan
Compliance
SOC 2 Type II, AWS hosting in a dedicated VPC in the USA, annual third-party penetration testing by Prescient Security and SAML for enterprise customers (their claims)
Data export
Transcript downloads, clip sharing, CRM sync and one-click export to Claude or ChatGPT
Automation platforms
Zapier, plus API and MCP server access on higher plans
Integrations
Zoom
Google MeetMicrosoft TeamsWebex
SlackSlack huddles
HubSpot
SalesforceProductboard
ZapierAircall
ClaudeChatGPTGoogle Workspace calendarMicrosoft 365 calendar- HQ
- San Francisco, California, United States
- Founded
- 2018
- Employees
- 83 (per their own published company data)
- Leadership
- Mike Adams, founder (reported)
- Company page
Cloud business phone system with AI call summaries and CRM and helpdesk integrations
AI meeting assistant and scheduler, with conversation intelligence as a paid add on
AI notetaker with an unlimited free tier and low cost team plans for sales coaching
AI notetaker that records, transcribes and summarizes meetings across conferencing tools
Enterprise revenue intelligence built on recorded calls, emails and deal data
Cloud phone, SMS and dialers with bundled call AI, published from $29 per user
Grain charges per paid seat, and free viewer seats cost nothing. Their site FAQ states paid plans start at $15 per seat per month, while their pricing page shows $19 per seat per month for Starter; the difference tracks annual versus monthly billing. Business and Enterprise prices are not published as of August 2026. There is a 30 day money back guarantee and no required annual contract. Check their pricing page for current figures.
There is a free plan. It includes AI notes, next steps, recaps, desktop capture and unlimited free viewer seats, but it allows one paid notetaker seat per workspace, caps individual meetings at 45 minutes, applies a 20 meeting bot recording cap for personal email accounts, and excludes file uploads, trackers, AI coaching, CRM integrations, Teams and API access.
Yes. Grain publishes a desktop app for Mac and Windows that captures computer audio, so meetings can be recorded and transcribed without a visible bot participant. Bot-based recording is also supported across Zoom, Google Meet, Microsoft Teams, Webex and Slack huddles.
Yes, but CRM and dialer integrations sit on the Business plan and above. Grain lists HubSpot, Salesforce, Slack, Productboard, Zapier and Aircall among its integrations, and free and Starter workspaces do not include CRM sync.
Grain states it supports over 130 languages for meeting transcription and AI notes, with speaker recognition and punctuation on the most common languages and over 100 additional languages including Arabic, Hebrew and Thai.
One of these tools is ours.
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