Fathom
CallsAI notetaker with an unlimited free tier and low cost team plans for sales coaching
The most generous free notetaker in the category paired with the cheapest paid seats, which makes it easy to adopt and easy to outgrow once you need forecasting or pipeline analytics.
Best for
Individuals and small sales teams that want unlimited meeting capture for free and cheap seats when they need coaching metrics and CRM sync.
Not great for
Revenue teams that need forecasting, pipeline inspection or a dialer, none of which Fathom advertises.
Starting price
$15/seat/mo
Pricing model
Per seat
Free trial
Free plan instead
Platforms
Web app, Desktop
Headquarters
United States
Fathom, in plain terms
Fathom is an AI notetaker built by Fathom Video Inc. in San Francisco, founded by Richard White. It captures Zoom, Google Meet and Microsoft Teams calls, transcribes them and produces instant summaries, AI action items and follow up emails. Alongside the traditional meeting bot it now offers bot free capture, currently live on Mac in beta. Ask Fathom answers questions about a single call and, on paid plans, across the whole account, while the Business plan adds CRM field sync, a Deal View, coaching metrics and AI scorecards. The free plan is why most people find it. Recordings, transcriptions, storage, call downloads and clips are all unlimited, and the metering falls on advanced summaries, Ask Fathom queries and automation rather than on capture. Paid tiers are inexpensive by category standards, every plan carries a 90 day guarantee, and there are published giveaways for nonprofits and for startups in partner venture portfolios. The company publishes SOC 2 Type II, GDPR and HIPAA compliance, with a signed business associate agreement, single sign on, Okta SCIM provisioning and custom retention reserved for Enterprise. Integrations cover Salesforce, HubSpot, Slack, Asana, Notion, Zapier and Make, plus a public API, an MCP server and native ChatGPT and Claude connections. The gaps are platform breadth and depth: the desktop app and bot free capture are Mac first, with a Windows build and an iOS app still listed as coming, and forecasting and pipeline analytics are not part of the product.
Key features
- Unlimited recording and transcription across Zoom, Google Meet and Microsoft Teams
- Bot free capture on Mac as an alternative to the meeting bot
- Instant and advanced AI summaries with 15+ templates including BANT and Sandler
- Ask Fathom on a single call or account wide across all calls
- AI action items, follow up emails and keyword alerts
- Coaching metrics and AI scorecards on Business
- CRM field sync, Deal View and Customer View on Business
- Public API, MCP server and native ChatGPT and Claude integrations
Pros
- Free plan includes unlimited recordings, transcriptions, storage, downloads and clips with instant AI summaries
- Paid seats are among the lowest in the category at $15 per user per month on the annual Team plan
- Choice of bot free capture or a meeting bot, with bot free capture live in beta on Mac
- Public API, MCP server and native ChatGPT and Claude integrations, rather than an API reserved for enterprise contracts
- SOC 2 Type II, GDPR and HIPAA claimed, with a signed BAA, SSO, Okta SCIM and custom retention on Enterprise
- Published giveaways: 10 free seats for nonprofits and up to two years free on Team for startups in partner venture portfolios
Cons
- Advanced summaries, Ask Fathom and Zapier or Make automations are marked limited use on the free plan
- CRM syncs on the Team plan are capped at 3 users per domain, and CRM field sync needs the Business plan
- Coaching metrics, AI scorecards, Deal View and custom summaries all start on Business at $25 per user per month
- The desktop app and bot free capture are Mac first, with a Windows build and an iOS app both listed as coming soon as of August 2026
- Forecasting, pipeline analytics and a dialer are not advertised, so it stops short of a full revenue intelligence platform
Cost at scale
10 seats on Team is about $150 per month at their published $15 per user annual price, or about $250 per month on Business
Users claimed
300,000+ companies on their homepage and hundreds of thousands of companies on their about page (claimed)
| Plan | Price | Limits | Includes |
|---|---|---|---|
| Free | $0 free forever | Limited use of advanced summaries, Ask Fathom and Zapier or Make automations, no team workspace | Unlimited recordings and transcriptions, Choice of bot free capture, in beta on Mac, or bot capture, Instant AI call summaries, Clips, playlists and search across calls |
| Premium | $16 per user / month, billed annually | Individual plan, listed at $20 per user on monthly billing, unlimited account wide Ask Fathom for your own calls only | Advanced call summaries with 15+ templates, AI generated action items, Conversational meeting assistant, Custom meeting bot |
| Team | $15 per user / month, billed annually | Two user minimum, listed at $19 per user on monthly billing, CRM syncs capped at 3 users per domain, limited lookback on team calls | Everything in Premium, Global search across team calls, Team folders, recordings view, comments and mentions, Keyword alerts and shared playlists |
| Business | $25 per user / month, billed annually | Two user minimum, listed at $34 per user on monthly billing | CRM field sync that writes into specific fields, Deal View and Customer View, Coaching metrics and AI scorecards, Custom summary templates and AI search alerts |
| Enterprise | Custom quote | Quoted per account, onboarding charged separately | Launch Assist onboarding program, Single sign on and Okta SCIM provisioning, Custom data retention policies and organization wide security controls, HIPAA signed BAA, custom contracts and a dedicated success manager |
From their published pricing, August 2026. $15 is the Team plan per user per month on annual billing with a two user minimum, listed at $19 monthly. Premium for individuals is $16 annually and $20 monthly, Business is $25 annually and $34 monthly, and Enterprise is quoted. Check their pricing page.
What reviews praise
- Fathom claims use at more than 300,000 companies (claimed)
- They cite a G2 2026 Best Software Awards Top 100 placement and HubSpot's 2025 Most Used App of the Year (their claims)
- The free plan gives unlimited recording, transcription and storage without a card, per their published pricing
- Every plan carries a published 90 day guarantee
What reviews flag
- Their own pricing page marks advanced summaries, Ask Fathom and automations as limited use on the free plan
- Coaching metrics, AI scorecards and CRM field sync are Business plan features, per their published plan comparison
- Their what's new page lists the iOS app and Windows build as still coming soon
- Independent review site scores could not be retrieved directly for this listing, so the ratings above come from Fathom's own pages
Distilled from public reviews and community threads. Not Weezly's opinion, and not a rating.
API access
Public API and MCP server documented at developers.fathom.ai, plus native ChatGPT and Claude integrations
Compliance
SOC 2 Type II, GDPR and HIPAA claimed, with a signed BAA, SSO, Okta SCIM, organization wide security controls and custom retention on Enterprise
Data export
Unlimited call downloads and clips on every plan, plus CRM sync and API access
Automation platforms
Zapier, Make and Slack, with limited use on the free plan
Integrations
Zoom
Google MeetMicrosoft Teams
Salesforce
HubSpot
SlackAsanaNotion
Zapier
MakeChatGPT
ClaudeGetAcceptPylonDust- HQ
- San Francisco, California, United States. The operating entity is Fathom Video Inc. at 2261 Market Street #4156
- Leadership
- Richard White, founder
Cloud business phone system with AI call summaries and CRM and helpdesk integrations
AI meeting assistant and scheduler, with conversation intelligence as a paid add on
AI notetaker that records, transcribes and summarizes meetings across conferencing tools
Enterprise revenue intelligence built on recorded calls, emails and deal data
AI meeting notetaker and conversation intelligence with bot-free desktop capture
Cloud phone, SMS and dialers with bundled call AI, published from $29 per user
Their published pricing in August 2026 has a free forever plan, Premium for individuals at $16 per user per month billed annually or $20 monthly, Team at $15 per user per month annually or $19 monthly with a two user minimum, Business at $25 annually or $34 monthly, and a quoted Enterprise tier. Every plan carries a 90 day guarantee. Check their pricing page for current figures.
Recording, transcription, storage, call downloads and clips are listed as unlimited on the free plan. The limits sit elsewhere: advanced summaries, Ask Fathom and Zapier or Make automations are marked limited use, team workspace features are not included, and CRM field sync, coaching metrics and AI scorecards require paid tiers.
Yes, in part. Their pricing page lists a choice of bot free capture or bot capture on every plan, with bot free capture described as a beta feature for Mac. A Windows build and an iOS app are listed as coming soon on their what's new page, checked August 2026.
From the Business plan. That tier adds coaching metrics, AI scorecards, custom summaries, Deal View and CRM field sync that writes meeting insights into specific CRM fields. The Team plan includes basic CRM syncs but caps them at 3 users per domain. Forecasting and pipeline analytics are not advertised.
Their trust page and plan comparison list SOC 2 Type II, GDPR and HIPAA compliance, with a signed business associate agreement, single sign on, Okta SCIM provisioning and custom data retention policies available on the Enterprise plan. Those are the company's own published claims.
One of these tools is ours.
Weezly is in this directory too: LinkedIn outreach with AI clone videos, a 300M+ leads database and booking, from $59 per month. See if it earns a spot in your stack.