Fireflies.ai
CallsAI notetaker that records, transcribes and summarizes meetings across conferencing tools
A broad, inexpensive notetaker that covers transcription, search and light conversation intelligence, as long as your team can live inside its storage and AI credit limits.
Best for
Teams that want cheap, broad meeting capture across every conferencing tool, with light conversation intelligence for sales and customer calls.
Not great for
Outbound calling teams that want a dialer, call scorecards and revenue analytics in the same product.
Starting price
$10/seat/mo
Pricing model
Per seat
Free trial
Free plan instead
Platforms
Web app, Chrome extension, Desktop, iOS, Android
Headquarters
United States
Fireflies.ai, in plain terms
Fireflies.ai is an AI meeting assistant that joins calls on Zoom, Google Meet, Microsoft Teams and other conferencing tools, records and transcribes them, then produces summaries, action items and searchable notes. A chatbot called AskFred answers questions about past meetings, and paid plans add conversation intelligence: talk time analytics, sentiment, topic trackers and team analytics that sales and customer teams use for coaching. The company claims transcription in over 100 languages at around 95 percent accuracy, and publishes SOC 2 Type II, GDPR and HIPAA compliance, with HIPAA and private storage reserved for the Enterprise plan. It runs on the web, as a Chrome extension, as a desktop app and as iOS and Android apps, and it offers an API plus integrations with Salesforce, HubSpot, Slack, Asana, Notion and applicant tracking systems. Pricing is per seat with a free tier, and the practical limits sit in storage and AI credits rather than transcription minutes: the free plan stores 400 minutes for the whole team and includes 20 AI credits, while unlimited storage arrives on the Business plan. Fireflies is a notetaker rather than a calling platform. It has no dialer of its own and connects to phone systems such as Aircall and RingCentral instead.
Key features
- Notetaker bot for Zoom, Google Meet and Microsoft Teams
- Transcription with speaker recognition and automatic language detection
- AI summaries with overview, bullet points and action items
- AskFred chat and sentence level search across past meetings
- Conversation intelligence: talk time, sentiment and topic trackers
- Live Assist suggestions during meetings
- CRM, project management and ATS integrations plus a public API
- MCP server for AI clients such as Claude and ChatGPT
Pros
- Free plan with unlimited transcription, and paid plans start at $10 per seat per month on annual billing
- Claims transcription in 100+ languages at around 95 percent accuracy
- Available as a web app, Chrome extension, desktop app and iOS and Android apps
- SOC 2 Type II, GDPR and HIPAA claimed, with a published zero day retention policy for AI training
- Public API, MCP server and integrations across CRM, project management and applicant tracking tools
- US App Store reviewers rate the iOS app about 4.8 across roughly 4,700 ratings
Cons
- Their pricing page caps the free plan at 400 minutes of team storage and 20 AI credits
- Conversation intelligence, team analytics and multi-language mode start on the Business plan at $19 per seat per month
- HIPAA and private storage require the Enterprise plan at $39 per seat per month, annual billing only
- No dialer, so phone calls only arrive through integrations such as Aircall and RingCentral
- Their own pages give different adoption figures, 500,000+ companies on the about page and 1 million+ on the homepage
Cost at scale
10 seats on Business is about $190 per month at their published $19 per seat annual price
Users claimed
500,000+ companies on their about page and 1 million+ on their homepage (claimed)
| Plan | Price | Limits | Includes |
|---|---|---|---|
| Free | $0 forever | 400 minutes of storage per team, 20 AI credits, 2 hour recording limit, 720p video capture | Unlimited transcription, AI summaries, Limited AskFred access |
| Pro | $10 per seat / month, billed annually | 8,000 minutes of storage per seat, 20 AI credits, listed at $18 per seat on monthly billing | Video recording and downloads, Personal Assistant and AI Skills, Voice Agents |
| Business | $19 per seat / month, billed annually | 30 AI credits, listed at $29 per seat on monthly billing | Unlimited storage, Conversation intelligence and team analytics, Multi-language mode |
| Enterprise | $39 per seat / month, annual billing only | 50 AI credits, annual billing only | SSO and SCIM, HIPAA compliance and private storage, Audit logs and a dedicated account manager |
From their published pricing, August 2026. $10 per seat is the Pro plan on annual billing, listed at $18 on monthly billing. Check their pricing page.
What reviews praise
- US App Store reviewers rate the iOS app about 4.8 across roughly 4,700 ratings, checked August 2026
- Fireflies reports use across 500,000+ companies on its about page (claimed)
- Buyers comparing notetakers get a free tier plus a $10 per seat entry plan, per their published pricing
What reviews flag
- Their own pricing page caps free plan storage at 400 minutes per team and 20 AI credits
- Conversation intelligence and team analytics are not available below the Business plan, per their published plan comparison
- HIPAA compliance and private storage are Enterprise only, per their security page
Distilled from public reviews and community threads. Not Weezly's opinion, and not a rating.
API access
Public API for processing audio files, plus an MCP server
Compliance
SOC 2 Type II, GDPR and HIPAA claimed, HIPAA and private storage on Enterprise
Data export
Downloadable transcripts and summaries from the Pro plan, plus API access
Automation platforms
Zapier, Slack and MCP clients such as Claude and ChatGPT
Integrations
Zoom
Google MeetMicrosoft Teams
Salesforce
HubSpot
Pipedrive
SlackAsanaTrelloNotionGreenhouseLeverBambooHRAircallRingCentral- HQ
- Miami, Florida, United States
- Employees
- Teammates across 20 countries and 47 cities (their about page)
- Leadership
- Krish Ramineni, co-founder and CEO, with co-founder and CTO Sam Udotong
Cloud business phone system with AI call summaries and CRM and helpdesk integrations
AI meeting assistant and scheduler, with conversation intelligence as a paid add on
AI notetaker with an unlimited free tier and low cost team plans for sales coaching
Enterprise revenue intelligence built on recorded calls, emails and deal data
AI meeting notetaker and conversation intelligence with bot-free desktop capture
Cloud phone, SMS and dialers with bundled call AI, published from $29 per user
Their published pricing in August 2026 has a free plan, Pro at $10 per seat per month on annual billing (listed at $18 monthly), Business at $19 per seat per month annually (listed at $29 monthly) and Enterprise at $39 per seat per month on annual billing only. Check their pricing page for current figures.
Yes. The free plan includes unlimited transcription and AI summaries but caps team storage at 400 minutes, includes 20 AI credits, limits recordings to 2 hours and captures video at 720p. A separate free trial length is not advertised on their pricing page.
Fireflies claims transcription in over 100 languages with around 95 percent accuracy, plus speaker recognition and automatic language detection. Multi-language mode is listed from the Business plan. Those accuracy and language figures are the company's own claims.
It ships conversation intelligence such as talk time analytics, sentiment and topic trackers from the Business plan. It has no dialer of its own, so calls come in through integrations with phone systems such as Aircall and RingCentral.
Their security page lists SOC 2 Type II, GDPR and HIPAA, with a business associate agreement and private storage available on the Enterprise plan. They also publish a zero day retention policy stating meeting data is not used to train AI models.
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