VS
Fireflies.ai vs Otter.ai
Fireflies.ai and Otter.ai are two of the best known AI notetakers, and both do the same core job: join a Zoom, Google Meet or Microsoft Teams call, transcribe it, then produce summaries, action items and searchable notes with a chat assistant over the archive. The differences show up at the edges. Fireflies claims transcription in over 100 languages at around 95 percent accuracy, ships a web app, Chrome extension, desktop app and iOS and Android apps, and puts conversation intelligence such as talk time, sentiment and topic trackers on its Business plan, with a public API and an MCP server available on paid tiers. Otter is built around live transcription, with speaker identification during the call and a desktop recorder that captures on Mac and Windows without sending a bot into the meeting, and it claims more than 40 million users. Its homepage lists six languages, and API access, SSO, SCIM and its SDR notetaker sit on Enterprise. Pricing is close: from their published pricing in August 2026, Fireflies Pro is $10 per seat per month on annual billing and Otter Pro is $8.33 per user.
Fireflies covers more languages and puts conversation intelligence and an API within reach of a mid tier plan, while Otter is the faster live transcription tool and the easier company wide rollout, with cheaper entry seats and a five seat minimum on its team plan.
Pick Fireflies.ai if
- Your meetings run in many languages. Fireflies claims 100+ languages at around 95 percent accuracy, with automatic language detection and multi-language mode from the Business plan.
- You want conversation intelligence without an enterprise contract: talk time, sentiment, topic trackers and team analytics start on Business at $19 per seat per month billed annually.
- You want to build on the data. Fireflies publishes a public API and an MCP server for AI clients such as Claude and ChatGPT, rather than reserving API access for Enterprise.
- Your team is spread across devices: web, Chrome extension, desktop, iOS and Android.
Pick Otter.ai if
- You want the transcript during the meeting, not after it. Live transcription with speaker identification is Otter's centre of gravity.
- You would rather not send a bot into calls. Otter's desktop recorder captures on Mac and Windows without a bot joining.
- Entry price decides it: Pro is $8.33 per user per month billed annually, listed at $16.99 monthly (published pricing, August 2026).
- The rollout goes company wide beyond sales, where shared notes, channels, agentic workflow automation and the Live Assist coaching agent are the draw.
Fireflies.aiOtter.aiFireflies.aiOtter.aiFireflies.ai400 minutes of storage per team, 20 AI credits, 2 hour recording limit, 720p video capture
Unlimited transcription, AI summaries, Limited AskFred access
8,000 minutes of storage per seat, 20 AI credits, listed at $18 per seat on monthly billing
Video recording and downloads, Personal Assistant and AI Skills, Voice Agents
30 AI credits, listed at $29 per seat on monthly billing
Unlimited storage, Conversation intelligence and team analytics, Multi-language mode
50 AI credits, annual billing only
SSO and SCIM, HIPAA compliance and private storage, Audit logs and a dedicated account manager
From their published pricing, August 2026. $10 per seat is the Pro plan on annual billing, listed at $18 on monthly billing. Check their pricing page.
Otter.ai300 minutes a month across meetings and imports, 3 lifetime file imports, 1 concurrent meeting, 5 workspace members
Zoom, Teams and Google Meet capture, Live transcription and speaker identification, AI Chat with 20 queries a month
1,200 recording minutes and 1,200 import minutes a month, 90 minute meetings, 2 concurrent meetings, $16.99 on monthly billing
Unlimited storage, Salesforce and HubSpot integration, AI Chat with 50 queries a month
6,000 import minutes a month, 4 hour meetings, 3 concurrent meetings, minimum 5 billed users, $30 on monthly billing
Unlimited meetings and recordings, Custom AI workflows, Activity logs, usage analytics and prioritized support
Quoted, seat count not published
SSO, SCIM and domain capture, API access and custom integrations, SDR notetaker and HIPAA add-on
From their published pricing, August 2026. $8.33 is Pro on annual billing, listed at $16.99 on monthly billing. Check their pricing page.
Fireflies.ai pros
- Free plan with unlimited transcription, and paid plans start at $10 per seat per month on annual billing
- Claims transcription in 100+ languages at around 95 percent accuracy
- Available as a web app, Chrome extension, desktop app and iOS and Android apps
- SOC 2 Type II, GDPR and HIPAA claimed, with a published zero day retention policy for AI training
- Public API, MCP server and integrations across CRM, project management and applicant tracking tools
Fireflies.ai cons
- Their pricing page caps the free plan at 400 minutes of team storage and 20 AI credits
- Conversation intelligence, team analytics and multi-language mode start on the Business plan at $19 per seat per month
- HIPAA and private storage require the Enterprise plan at $39 per seat per month, annual billing only
- No dialer, so phone calls only arrive through integrations such as Aircall and RingCentral
Otter.ai pros
- Real time transcription with speaker identification, plus a desktop recorder that does not send a bot into the meeting
- Free Basic plan and a Pro plan at $8.33 per user per month on annual billing
- Otter AI Chat searches across past meetings and connected apps, with an MCP server for ChatGPT and Claude
- Reports passing $100 million in annual recurring revenue in 2025 and more than 40 million users (claimed)
- SOC 2 Type II attested in 2023 and HIPAA compliance announced in July 2025
Otter.ai cons
- Their homepage lists six languages, well short of notetakers claiming 100 or more
- The Business plan requires a minimum of five billed users, per their pricing page
- Basic is capped at 300 minutes a month and 3 lifetime file imports
- API access, SSO, SCIM and the SDR notetaker are Enterprise only
They are close, and the seat minimum matters more than the headline. From their published pricing in August 2026, Fireflies is $10 per seat per month on annual billing for Pro (listed at $18 monthly), $19 for Business ($29 monthly) and $39 for Enterprise on annual billing only. Otter is $8.33 per user per month on annual billing for Pro ($16.99 monthly) and $19.99 for Business ($30 monthly), but Business bills a minimum of five users, so a small team pays for seats it may not use. Otter Enterprise is quoted.
Fireflies' free plan includes unlimited transcription and AI summaries but caps storage at 400 minutes for the whole team, includes 20 AI credits, limits recordings to 2 hours and captures video at 720p. Otter's free Basic plan includes 300 minutes a month across meetings and imports, 3 lifetime file imports, one concurrent meeting, up to 5 workspace members and 20 AI Chat queries a month. Otter also advertises a 7 day trial on Business.
Fireflies, by its own claim. It publishes transcription in over 100 languages at around 95 percent accuracy, with multi-language mode listed from the Business plan. Otter's homepage lists English, French, Spanish, Japanese, German and Mandarin, with French and Spanish added in October 2024 and Japanese in November 2025 according to their press page. Both figures are vendor claims and worth testing on your own audio.
Both publish compliance claims. Fireflies lists SOC 2 Type II, GDPR and HIPAA, with a business associate agreement and private storage on Enterprise, plus a published zero day retention policy stating meeting data is not used to train AI models. Otter reports SOC 2 Type II attestation in 2023 and HIPAA compliance announced in July 2025, with SSO and SCIM on Enterprise. Separately, Wikipedia documents privacy criticism of Otter, including a 2025 California class action alleging that the service recorded conversations without permission and a ban at the University of Massachusetts under the state's all party consent law (reported). Recording consent rules vary by state and country, so check your own obligations before rolling either tool out.
One of these tools is ours.
Weezly is in this directory too: LinkedIn outreach with AI clone videos, a 300M+ leads database and booking, from $59 per month. See if it earns a spot in your stack.