Avoma
CallsAI meeting assistant and scheduler, with conversation intelligence as a paid add on
The broadest feature list per dollar in the category, as long as you price it honestly: the coaching layer everyone actually wants is an add on seat on top of the base seat.
Best for
Small and mid sized revenue teams that want notetaking, scheduling and coaching from one vendor and are happy to buy conversation intelligence as an add on seat.
Not great for
Buyers who want one all inclusive price, since the headline $19 seat does not include conversation intelligence, revenue intelligence or lead routing.
Starting price
$19/seat/mo
Pricing model
Per seat
Free trial
14 days, no card
Platforms
Web app, Chrome extension, iOS, Android
Founded
2017
Headquarters
United States
Avoma, in plain terms
Avoma bundles four things a revenue team usually buys separately: notetaking and transcription, a scheduler with lead routing, conversation intelligence and revenue intelligence. The assistant joins calls on Zoom, Google Meet, Microsoft Teams, GoToMeeting and Highfive, produces transcripts with speaker identification, smart chapters and template driven summaries, drafts follow up emails, and writes structured fields back to Salesforce and HubSpot against methodologies such as MEDDIC, SPICED, BANT and Sandler. A Chrome extension and mobile apps extend it beyond the browser. The pricing structure is the thing to understand before buying. The base plans, Startup, Organization and Enterprise, cover the meeting assistant and the scheduler, while conversation intelligence, revenue intelligence and the lead router are separate per seat add ons at their own prices. A team that wants call scoring, coaching and smart trackers is therefore paying a base seat plus an add on seat, though Avoma discounts bundles of two or three add ons by 10 to 15 percent. Seats are counted as recorders, and viewers and collaborators are free, which holds cost down where only part of an organization records. There is a 14 day free trial of the Organization plan with every add on enabled and no credit card required, but no permanently free plan. Avoma publishes SOC 2 Type II, GDPR, HIPAA and EU US Data Privacy Framework compliance. Their own pages give different language counts, at 40 or more on the homepage and 75 or more in their llms.txt.
Key features
- AI meeting assistant with transcription, speaker identification and smart chapters
- Template driven AI notes with 50+ meeting templates and custom templates
- Scheduler with round robin booking and a lead router add on
- AI scorecards and coaching insights against sales playbooks
- Smart trackers that match phrases beyond exact keywords
- Deal and churn risk alerts, forecasting and win loss analysis
- Two way CRM sync with custom field updates for MEDDIC, SPICED and BANT
- Chrome extension and iOS and Android apps
Pros
- Notetaking, scheduling, lead routing, conversation intelligence and revenue intelligence from one vendor instead of three or four
- Viewers and collaborators are free on every plan, so only people who actually record are billed
- Entry price of $19 per recorder seat per month on annual billing is low for the category
- 14 day free trial of the Organization plan with all add ons enabled and no credit card required
- Two way CRM sync that writes custom fields against MEDDIC, SPICED, BANT and Sandler frameworks
- SOC 2 Type II, GDPR, HIPAA and EU US Data Privacy Framework compliance claimed, with SSO, SCIM and custom retention on Enterprise
Cons
- Conversation intelligence costs $29 per seat per month on top of a base seat, so a coached rep on Organization is about $58 per month at annual pricing
- Revenue intelligence and lead routing are also separate add ons, which makes the real price hard to read from the headline figure
- Their published plan comparison caps Startup at 25 recorder seats and Organization at 100, so growing teams change plans on seat count rather than need
- Enterprise is annual billing only with a 10 seat minimum, onboarding with an Avoma expert is an optional $1,000 one time charge, and Ask Avoma is metered per meeting
- Their own pages give different language counts, at 40 or more on the homepage and 75 or more in their llms.txt
Cost at scale
10 recorder seats on Organization is about $290 per month at their published $29 annual seat price, rising to about $580 per month if every seat also takes the $29 conversation intelligence add on, before bundle discounts
Users claimed
1,000+ organizations claimed
| Plan | Price | Limits | Includes |
|---|---|---|---|
| Startup | $19 per recorder seat / month, billed annually | Up to 25 recorder seats, listed at $29 per seat billed monthly, add ons priced separately | Unlimited AI meeting assistant, 1:1 scheduler, Unlimited free view only seats |
| Organization | $29 per recorder seat / month, billed annually | Up to 100 recorder seats, listed at $39 per seat billed monthly, add ons priced separately | Custom AI note templates, Group scheduler, Broader permissions and sharing controls |
| Enterprise | $39 per recorder seat / month, billed annually only | Minimum 10 recorder seats, annual billing only, optional onboarding with an Avoma expert at $1,000 one time | Single sign on with SAML or OIDC and SCIM provisioning, Custom data retention policies, Granular access controls and audit logs, Dedicated Slack channel and customer success manager |
| Conversation Intelligence add on | $29 per seat / month, billed annually | Added on top of a base plan seat, listed at $35 per seat billed monthly | AI call scoring and scorecards, Coaching insights and smart trackers, Talk pattern analytics and Answer Assistant |
| Revenue Intelligence add on | $29 per seat / month, billed annually | Added on top of a base plan seat, listed at $35 per seat billed monthly | Deal and churn risk alerts, AI forecasting and pipeline health scoring, Win loss analysis and methodology tracking |
| Lead Router add on | $19 per seat / month, billed annually | Added on top of a base plan seat, listed at $25 per seat billed monthly | Advanced routing rules, Form based qualification, Round robin lead handoff |
From their published pricing, August 2026. $19 is the Startup plan per recorder seat per month billed annually, listed at $29 billed monthly. Conversation intelligence, revenue intelligence and lead routing are separate per seat add ons. Check their pricing page.
What reviews praise
- Avoma claims more than 1,000 organizations across their own pages (claimed)
- Free viewer and collaborator seats mean only recording users are billed, per their published pricing
- The 14 day trial runs on the Organization plan with all add ons enabled and no credit card, per their pricing page
- Buyers get scheduling, notetaking and coaching from one vendor rather than assembling three
What reviews flag
- Their own pricing page places conversation intelligence, revenue intelligence and lead routing outside the base plans as paid add ons
- Seat caps of 25 on Startup and 100 on Organization are published limits rather than soft guidance
- Enterprise is annual billing only with a 10 seat minimum, per their published plan comparison
- Independent review site scores could not be retrieved directly for this listing, so no third party rating is reported here
Distilled from public reviews and community threads. Not Weezly's opinion, and not a rating.
API access
Not advertised on the pages reachable for this listing. Connectivity is delivered through named CRM, dialer and collaboration integrations
Compliance
SOC 2 Type II, GDPR, HIPAA and EU US Data Privacy Framework claimed, with mutually signed DPAs, granular access controls, audit logs, SSO and SCIM on Enterprise
Data export
Recordings, transcripts and notes shareable and syncable to CRM, with custom data retention policies on Enterprise
Automation platforms
CRM and dialer integrations plus Slack and ClickUp workflows
Integrations
Zoom
Google MeetMicrosoft TeamsGoToMeetingHighfive
Salesforce
HubSpot
PipedriveCopperZendesk SellZoho CRMAircallDialpadRingCentral
Slack- HQ
- Fremont, California, United States
- Founded
- 2017
- Leadership
- Not published on the pages reachable for this listing
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Their published pricing in August 2026 has Startup at $19 per recorder seat per month billed annually and $29 monthly, Organization at $29 annually and $39 monthly, and Enterprise at $39 per seat on annual billing only. Add ons are priced separately: conversation intelligence and revenue intelligence at $29 per seat annually or $35 monthly, and the lead router at $19 annually or $25 monthly. Bundling two add ons takes 10 percent off and all three takes 15 percent off. Check their pricing page for current figures.
No. Call scoring, coaching insights, smart trackers and talk pattern analytics sit in the conversation intelligence add on at $29 per seat per month billed annually, on top of a base plan seat. The base plans cover the AI meeting assistant and the scheduler. A rep who needs coaching therefore costs a base seat plus an add on seat.
There is a 14 day free trial of the Organization plan with every add on enabled and no credit card required, but no permanently free plan. Viewers and collaborators, meaning anyone who only watches recordings, reads notes or comments, are free on every plan. Only recorder seats are billed.
Their published plan comparison caps Startup at 25 recorder seats and Organization at 100 recorder seats, and requires a minimum of 10 recorder seats on Enterprise. Free view only seats are unlimited across plans.
Their pricing comparison and llms.txt list SOC 2 Type II, GDPR, HIPAA and EU US Data Privacy Framework compliance, with HIPAA compliance, SCIM provisioning, single sign on and custom data retention policies listed under the Enterprise plan. Those are the company's own published claims.
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