Gong
CallsEnterprise revenue intelligence built on recorded calls, emails and deal data
The category's incumbent and its most complete revenue intelligence stack, sold entirely through sales quotes, which makes it powerful to use and hard to price before you are in the room.
Best for
Mid market and enterprise revenue organizations that want call recording, coaching, forecasting and engagement under one contracted platform wired into Salesforce.
Not great for
Small teams and individual sellers who need a card on file, a published price and monthly billing, since none of those are advertised.
Starting price
Custom
Pricing model
Custom quotes
Free trial
Not advertised
Platforms
Web app
Founded
2015
Headquarters
United States
Gong, in plain terms
Gong is the enterprise end of conversation intelligence. It records, transcribes and analyzes sales calls, emails and meetings, then layers coaching, deal inspection, forecasting and sales engagement on top of that data. The company positions the result as a Revenue AI Operating System built on what it calls the Revenue Graph, with Gong Engage for outbound and follow up, Gong Forecast for pipeline calls and Gong Enable for onboarding and coaching, plus a set of AI agents that automate follow ups, pipeline edits, enablement triggers and forecast corrections. The platform supports 70 or more languages, and Gong publishes SOC 2 Type 2, ISO 27001, ISO 27017, ISO 27018, ISO 27701 and ISO 42001, PCI DSS SAQ D, Cloud Security Alliance STAR and EU US Data Privacy Framework certifications, along with a statement that customer data is never used to train generative models. The Gong Collective integration ecosystem covers Salesforce, Microsoft Teams, Zoom, Slack and Okta, though their own pages cite integration counts of 250 plus, 300 plus and 400 plus in different places. Gong publishes no prices. Their pricing page states that licenses are priced per user with a separate platform fee based on the number of users supported, and that quotes come from sales. Competitor comparison pages describe annual only contracts plus platform and onboarding fees, but Gong does not confirm those figures.
Key features
- Automatic capture of calls, meetings and emails into the Revenue Graph
- Conversation intelligence with trackers, topics and scorecards
- Gong Engage for prioritized, personalized outreach
- Gong Forecast for pipeline analytics and forecast rollups
- Gong Enable with an AI Trainer grounded in real customer interactions
- AI agents including AI Tasker, Deal Monitor, Tracker and Deal Predictor
- Ask Anything queries across recorded interactions
- Public API and the Gong Collective integration ecosystem
Pros
- Conversation intelligence, forecasting, coaching and sales engagement in one contracted platform rather than four tools
- Deep security and compliance posture: SOC 2 Type 2, five ISO certifications including ISO 42001 for AI management, PCI DSS and EU US Data Privacy Framework
- Published commitment that customer data is never used to train generative models, plus retention, redaction and bring your own key controls
- 70 or more languages supported, per their language support page
- Large integration ecosystem in the Gong Collective, and their pricing page states integrations are included at no extra charge
- Analyst standing they publish themselves: Forrester Wave leader for revenue orchestration and 2025 Gartner Magic Quadrant leader for revenue action orchestration
Cons
- No published pricing at all, so cost cannot be compared without a sales conversation
- Their pricing page confirms a platform fee on top of per user licenses, and does not state how it is calculated
- No free plan and no self serve trial advertised on their pricing page
- Competitor comparison pages published in 2026 report annual or multi year contracts with no monthly billing option, which Gong does not confirm
- Their own pages give different integration counts, at 250 plus in their llms.txt, 300 plus on the platform page and 400 plus on the homepage, and a mobile app is not advertised on any of them
Last round
$250 million Series E in June 2021 at a $7.25 billion valuation, led by Franklin Templeton with Coatue, Salesforce Ventures, Sequoia, Thrive Capital and Tiger Global (reported). A November 2025 secondary sale on Nasdaq Private Market was reported at a $4.5 billion valuation (reported)
Cost at scale
Not computable from published sources, since Gong publishes no prices. Their pricing page confirms only that licenses are per user and that a platform fee is added based on the number of users supported
Total funding
About $584 million (reported)
Users claimed
5,000+ customers claimed on their homepage, up from 2,000+ claimed at the 2021 Series E
| Plan | Price | Limits | Includes |
|---|---|---|---|
| Gong platform licenses | Custom quote, priced per user | Priced per user with a separate platform fee based on the number of users supported | Conversation intelligence, recording and transcription, Deal and pipeline visibility, Integrations included at no extra charge, per their pricing page |
| Platform fee | Custom added to license cost | Quoted per account. Competitor comparison pages report figures from $5,000 to $50,000 per year, which Gong does not confirm | Charged on top of per user licenses, Scales with the number of users supported |
| Gong Engage | Custom quote | Quoted per account, reported by competitor comparison pages to require core seats as well | Sales engagement and prospect prioritization, Follow up automation via AI agents |
| Gong Forecast | Custom quote | Quoted per account | Pipeline analytics and forecast rollups, Deal risk signals from recorded interactions |
| Gong Enable | Custom quote | Quoted per account | Onboarding, coaching and enablement programs, AI Trainer grounded in real customer calls |
Gong does not publish prices. Their pricing page states licenses are priced per user with a platform fee based on the number of users supported, and that a customized proposal comes from sales, checked August 2026. Check their pricing page.
What reviews praise
- Gong's homepage claims a 4.5 average across 6,200 or more G2 reviews (their figure)
- They claim leader placements in the Forrester Wave for revenue orchestration platforms and the 2025 Gartner Magic Quadrant for revenue action orchestration (their claims)
- They claim 5,000 or more customers, up from 2,000 or more at the time of their 2021 Series E
- Customers quoted in their own materials credit productivity gains, including Anthropic at 64 percent and Uber for Business at 6,700 hours saved (their figures)
What reviews flag
- No published pricing, so buyers cannot compare cost without going through sales
- Their own pricing page confirms a platform fee is charged on top of per user licenses
- Competitor comparison pages published in 2026 report annual or multi year contracts, platform fees between $5,000 and $50,000 and mandatory onboarding from $7,500, which Gong does not confirm
- Independent review site scores could not be retrieved directly for this listing, so the ratings above come from Gong's own pages
Distilled from public reviews and community threads. Not Weezly's opinion, and not a rating.
API access
Public API for pushing call recordings and pulling analyzed call data, participants, topics, trackers, scorecards and transcripts, rate limited to 3 calls per second and 10,000 calls per day
Compliance
SOC 2 Type 2, ISO 27001, 27017, 27018, 27701 and 42001, PCI DSS SAQ D, Cloud Security Alliance STAR and EU US Data Privacy Framework, with customer data stated not to train generative models (claimed)
Data export
Gong data cloud export plus CRM sync through the Gong Collective
Automation platforms
Gong Collective integration ecosystem covering Salesforce, Microsoft Teams, Zoom, Slack, Okta and Microsoft 365 Copilot
Integrations
Salesforce
HubSpotMicrosoft Teams
Zoom
SlackOktaMicrosoft 365 Copilot
Google Meet
Outreach
SalesloftClariLeadIQZendeskSnowflake
Zapier- HQ
- San Francisco, California, United States, with offices in Lehi, Chicago, New York, Austin, Singapore, Tel Aviv and Dublin
- Founded
- 2015 (reported)
- Leadership
- Amit Bendov, co-founder and CEO, with co-founder and Chief Product Officer Eilon Reshef
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Gong does not publish prices. Their pricing page says licenses are priced per user, that there is a separate platform fee based on the number of users supported, and that integrations are included at no extra charge, with a customized proposal prepared by sales. Competitor comparison pages published in 2026 report per user costs in the low thousands of dollars per year plus platform fees between $5,000 and $50,000 and mandatory onboarding, but those are third party figures that Gong does not confirm. Checked August 2026.
No free plan or self serve trial is advertised on their pricing page. The published path is a form that produces a customized proposal and a demo with their sales team, checked August 2026.
The core is conversation intelligence: automatic capture, transcription and analysis of calls, meetings and emails. On top of that sit Gong Engage for sales engagement, Gong Forecast for pipeline and forecasting and Gong Enable for coaching and enablement, all built on what they call the Revenue Graph, plus AI agents that automate follow ups, pipeline edits and forecast corrections.
Their language support page states the platform works across borders and time zones in 70 or more languages. A per language breakdown of transcription versus analysis coverage is not published on the pages reachable for this listing.
Their security page lists SOC 2 Type 2, ISO 27001, 27017, 27018, 27701 and 42001, PCI DSS SAQ D, Cloud Security Alliance STAR registry membership and EU US Data Privacy Framework certification. They also claim over 99.5 percent uptime, configurable retention and redaction, bring your own key encryption, and state that customer data is never used to train generative models. Those are the company's own published claims.
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