UserGems
IntentJob change tracking and buying signals for enterprise outbound and ABM teams
The clearest job change signal on the market, now wrapped in an enterprise ABM platform priced from 36,000 dollars a year, so the question is whether your CRM history is deep enough to feed it.
Best for
Enterprise and upper mid market revenue teams with a large CRM history, where tracking where past champions and evaluators went is worth a five figure annual contract.
Not great for
Small teams and startups, where a 3,000 dollar per month entry plan plus a 3,000 dollar implementation fee buys signals about a contact history they do not yet have.
Starting price
$3000/mo
Pricing model
Flat monthly
Free trial
Not advertised
Platforms
Web app, Chrome extension
Founded
2019
Headquarters
United States
UserGems, in plain terms
UserGems is a signal platform for B2B revenue teams, best known for job change tracking. It watches the people already in a company's CRM and flags when a past champion moves to a new employer, when a past evaluator resurfaces somewhere else, when a contact is promoted into a buying role, when a new decision maker joins a target account and when someone leaves a customer, which it treats as a churn risk. Around that core it has assembled a wider signal set covering contact level website deanonymization, contact level intent topics, competitor and review site research, hiring, M&A and financial filings, and it now positions itself as an AI command centre for outbound and ABM rather than a single signal feed. Scoring evaluates hundreds of firmographic, technographic, financial and behavioural attributes and is trained on the customer's own closed won patterns. Gem-E, its AI agent, drafts and sends outbound, and the platform orchestrates ads, alerts and CRM updates alongside it, with integrations into Salesforce, HubSpot, Outreach, Salesloft, Gong and the major ad platforms. It is priced for enterprise: their published plans start at 3,000 dollars per month plus a 3,000 dollar implementation fee, which puts it out of reach for small teams and explains why the customer list skews toward companies like Mimecast, Docebo, Outreach and CrowdStrike.
Key features
- Job change tracking across past champions, evaluators, promotions and new hires
- Departure alerts from customer accounts as a churn risk signal
- Contact level website deanonymization
- Contact level intent topics plus competitor and review site research signals
- Account and contact scoring across 600+ ICP criteria
- Gem-E AI agent for research, drafting and sending outbound
- Orchestration of ads, alerts and CRM updates from one system
- MCP server plus an AI co-pilot Chrome extension
Pros
- Job change tracking is unusually well specified, with seven distinct role change signals rather than one generic alert
- Signals are contact level, including website deanonymization and intent topics tied to people rather than only accounts
- Scoring is trained on the customer's own closed won patterns across 600+ attributes and is described as transparent and editable
- Pricing is now published rather than quote only, which is rare at this end of the market
- Published money back guarantee tied to closed won revenue, rising from 1x on Core to 3x on Elite
- Deep enterprise integration surface across Salesforce, HubSpot, Dynamics, Marketo, Outreach, Salesloft, Gong and the major ad platforms
Cons
- Entry pricing of 3,000 dollars per month plus a 3,000 dollar implementation fee rules out small teams
- Seats are tight for the money, at 1 admin and 5 end users on Core
- Ad platform integrations and several agents are gated to the 150,000 dollar per year Elite tier
- Their own pages publish different native signal counts, 21+ on the platform overview and 30+ on the signals page
- Independent review volume is thin, at 6 reviews on GetApp, so third party evidence is limited relative to the contract size
Cost at scale
Core is 36,000 dollars per year plus a 3,000 dollar implementation fee, Elite is 150,000 dollars per year plus a 10,000 dollar implementation fee, from their published pricing
| Plan | Price | Limits | Includes |
|---|---|---|---|
| Core | $3,000 per month, 36,000 per year | Writing Agent is an add on, 1x ROI guarantee, 3,000 dollar implementation fee | 1 admin user and 5 end users, 3.6M credits for AI actions, Data and enrichment agent, account and contact scoring agent, Automated campaigns and AI co-pilot Chrome extension, CRM and sales engagement integrations |
| Advanced | $6,250 per month, 75,000 per year | 5,000 dollar implementation fee | 3 admin users and 10 end users, 7.5M credits, Writing Agent included, 2x ROI guarantee |
| Elite | $12,500 per month, 150,000 per year | 10,000 dollar implementation fee | 5 admin users and 20 end users, 15M credits, All agents including Research, ABM, Calendar Capture and CRM Hygiene, All integrations including ad platforms, 3x ROI guarantee |
| Enterprise | Custom quote | Quoted | Custom seats, credits and terms |
From their published pricing, August 2026. Plans are annual and carry a separate one time implementation fee of 3,000 to 10,000 dollars. Check their pricing page.
What reviews praise
- GetApp reviewers rate customer support 4.8 out of 5 and ease of use 4.7 out of 5
- Reviewers describe the value as automating the tracking of job changes and segmenting by what type of champion the contact was
- Customers published on their own site report figures such as 1.3M dollars of pipeline in 10 weeks and 20 percent reply rates, all vendor published
- Their listing advertises free data tests and a one hour implementation, which lowers the evaluation barrier
What reviews flag
- Only 6 GetApp reviews exist, so the score rests on a very small sample
- Third party review scores could not be verified from multiple sides for this listing
- Pipeline and ROI figures are vendor published customer stories rather than independent measurement
Distilled from public reviews and community threads. Not Weezly's opinion, and not a rating.
API access
MCP server published for Claude and ChatGPT, alongside native CRM and sales engagement integrations
Compliance
GDPR and CCPA pages published, with a trust centre at trust.usergems.com
Data export
Two way CRM sync into Salesforce, HubSpot and Dynamics, with CRM hygiene and enrichment agents
Automation platforms
Outreach, Salesloft, Gong, Marketo, Instantly, Slack, LinkedIn Ads, Google Ads and Meta Ads
Integrations
Salesforce
HubSpotMicrosoft DynamicsMarketo
Outreach
SalesloftGongGong EngageInstantly
Slack
GmailLinkedIn AdsGoogle AdsMeta AdsClaude and ChatGPT via MCP- HQ
- San Francisco, California
- Founded
- 2019
- Leadership
- Christian Kletzl, co-founder and CEO, with Stephan Kletzl, co-founder and CTO
- Company page
Enterprise ABM platform with buying stage prediction, intent data and sales intelligence
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Their published pricing in August 2026 is Core at 3,000 dollars per month or 36,000 dollars per year, Advanced at 6,250 dollars per month or 75,000 dollars per year, Elite at 12,500 dollars per month or 150,000 dollars per year, and a custom Enterprise tier. Each plan carries a separate one time implementation fee, listed at 3,000, 5,000 and 10,000 dollars. Pricing used to be quote only, so older comparisons that describe it as custom are out of date. Check their pricing page for current figures.
No free plan and no self serve trial are published. What they publish instead is a money back guarantee, described as your money back if you do not get ROI in closed won revenue, with the guarantee level rising from 1x on Core to 3x on Elite. Their directory listing also mentions free data tests, run by their team rather than self serve.
It monitors the contacts already in your CRM and fires a signal when their role changes. The role change category covers seven signals: past champions who move to a new company, past evaluators who did not buy and are now somewhere else, new hires at target accounts, promotions into buying roles, internal role changes, departures from customers flagged as churn risk, and new members joining a buying group on an open deal.
Yes. It positions itself as an AI command centre for outbound and ABM, adding contact level website deanonymization, contact level intent topics, competitor and review site research, hiring, M&A and financial filing signals, scoring across 600+ attributes, ad audience sync to LinkedIn, Google and Meta, and the Gem-E agent that drafts and sends outbound.
Enterprise and upper mid market revenue teams. The entry plan is 3,000 dollars per month with 1 admin and 5 end users, and the named customers are companies like Mimecast, Docebo, Outreach, CrowdStrike and Quickbase. A small team without a large CRM history of past champions will not get the value the pricing assumes.
One of these tools is ours.
Weezly is in this directory too: LinkedIn outreach with AI clone videos, a 300M+ leads database and booking, from $59 per month. See if it earns a spot in your stack.