Close
CRMSales CRM with a built-in dialer, SMS and email sequences in one workspace
The CRM that treats the phone as a first class object, as long as you accept that the dialers and workflows you came for start on the $109 tier.
Best for
Phone heavy outbound sales teams who want the dialer, SMS and email sequences inside the CRM instead of bolted onto it.
Not great for
Marketing led teams who mostly need forms, nurture campaigns and attribution reporting rather than conversations logged against a pipeline.
Starting price
$19/seat/mo
Pricing model
Per seat
Free trial
14 days, no card
Platforms
Web app, iOS, Android, Chrome extension
Founded
2013
Headquarters
United States
Close, in plain terms
Close is a sales CRM organised around outbound communication rather than record keeping. Calling, SMS, email and pipeline management sit in the same workspace, so a rep can dial a lead, log the call, drop them into a follow up sequence and move the deal without leaving the record. The calling layer is the differentiator: a built-in phone system, a Power Dialer on the Growth plan and a Predictive Dialer plus call coaching on Scale. Around it sit email sequences, bulk email, workflow automation, lead routing and an AI agent called Chloe that their site says calls leads, qualifies them in conversation, books meetings, transcribes calls and updates records. Pricing is per user per month across four tiers, from a single seat Solo plan capped at 10,000 leads through Essentials, Growth and Scale, with AI credits allocated per seat and pooled across the team. The entry price is misleading for teams, because the features most outbound teams come for, workflows, bulk email and the Power Dialer, begin on Growth at $109 per user per month. There is a 14 day trial with no card and a 30 day money back guarantee, but no free plan. Close publishes SOC 2 Type 2, GDPR and CCPA compliance, runs a documented REST API with webhooks, and claims 11,500 or more sales teams. It is a CRM for phone heavy sales teams, not a marketing suite.
Key features
- Built-in phone system with Power Dialer and Predictive Dialer
- Native SMS and two way email against the same lead record
- Email sequences with bulk email and open tracking
- Automated workflows, lead routing and follow up reminders
- Chloe, an AI calling and qualification agent with transcripts and summaries
- Customizable pipelines with lead visibility rules and custom roles
- REST API, webhooks and a 30 day event log
- iOS and Android apps
Pros
- Calling, SMS, email and pipeline live in one record instead of across a CRM plus a separate dialer
- Power Dialer and Predictive Dialer are native, with call coaching for managers on the top tier
- AI agent Chloe is advertised to call, qualify, book and then write the outcome back to the CRM
- Documented REST API with webhooks, a 30 day event log and programmatic sequences and bulk actions
- 14 day trial with no credit card plus a 30 day money back guarantee
- SOC 2 Type 2, GDPR and CCPA compliance published on their security page
Cons
- Workflows, bulk email, open tracking and the Power Dialer only start at $109 per user per month on Growth
- The $19 Solo plan is a single seat and capped at 10,000 leads, so it does not scale with a team
- AI is metered in credits per seat rather than included outright, so heavy AI use is a second budget line
- No free plan, unlike much of the CRM category
- SourceForge reviewers, a small sample of 12, report occasional audio quality and dialing lag and gaps for larger organisations
Cost at scale
A five seat team on Growth is about $545 per month at their published $109 per user, or about $495 per month billed annually
Users claimed
11,500+ sales teams claimed, alongside a claim of 2 billion or more calls, emails and texts processed
| Plan | Price | Limits | Includes |
|---|---|---|---|
| Solo | $19 per user / month, $9 billed annually | One user only, 10,000 leads, no workflows or follow up reminders | Calling, SMS, email and pipeline in one workspace, 500 AI credits per month |
| Essentials | $49 per user / month, $35 billed annually | No email open tracking, no bulk email, no workflows | Unlimited users and unlimited leads, 1,000 AI credits per user per month, pooled up to 10,000 |
| Growth | $109 per user / month, $99 billed annually | Advanced reporting and call coaching held for Scale | Automated workflows, Power Dialer, Bulk email, 1,500 AI credits per user per month, pooled up to 15,000 |
| Scale | $149 per user / month, $139 billed annually | Highest per seat price in their lineup | Predictive Dialer, Call coaching, Lead visibility rules and custom roles, 2,000 AI credits per user per month, pooled up to 20,000 |
From their published pricing, August 2026. Solo is $19 per user per month billed monthly and $9 billed annually. Check their pricing page.
What reviews praise
- Reviewers describe email, SMS and calling in one interface as the main reason they consolidated tools
- Users report quick support response times
- Reviewers credit the automation for removing repetitive follow up work
- Multiple reviewers report a fast setup and short learning curve for the basics
What reviews flag
- Reviewers report occasional audio quality issues and lag while dialing
- Reviewers note the breadth of features takes time to master despite the clean interface
- Reviewers describe gaps in advanced capabilities for larger organisations
- Scores come from small samples: SourceForge shows 4.9 across 12 reviews, and Close cites a 4.7 G2 rating on its own homepage
Distilled from public reviews and community threads. Not Weezly's opinion, and not a rating.
API access
REST API with an interactive explorer, webhooks, a 30 day event log, and endpoints for leads, activities, sequences and bulk actions
Compliance
SOC 2 Type 2, GDPR and CCPA compliance claimed
Automation platforms
Zapier, Segment and Clay listed among their integrations
Integrations
GmailMicrosoft 365
Google Calendar
Zoom
HubSpot
Calendly
Zapier
ClaySegmentGongHelp ScoutWhatsAppJustCallRingoverQuotaPath- HQ
- United States, and their careers page describes a 100 percent remote company
- Founded
- 2013 (reported)
- Leadership
- Operating legal entity is Elastic Inc, per their terms of service
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Free core CRM with a paid Sales Hub for sequences, calling and pipelines
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Visual pipeline CRM for small and mid-market sales teams, priced per seat
Broad, heavily customizable sales CRM priced well below comparable suites
Close charges per user per month. Their published pricing in August 2026 runs $19 for the single seat Solo plan, $49 for Essentials, $109 for Growth and $149 for Scale, with annual billing bringing those to $9, $35, $99 and $139. There is no free plan. Check their pricing page for current figures.
Yes. Their pricing page advertises a 14 day free trial with no credit card required, plus a 30 day money back guarantee after purchase. There is no permanently free plan.
Yes. Calling is built into the product rather than added through a telephony integration. The Power Dialer is included from the Growth plan and the Predictive Dialer plus call coaching arrive on Scale, so the entry tiers give you calling but not the high volume dialers.
Email sequences are part of the product, and bulk email plus open tracking start on the Growth plan at $109 per user per month in their August 2026 pricing. Sequences, bulk actions and outbound email and SMS can also be driven through their REST API.
Close advertises an AI agent called Chloe that calls leads, qualifies them in conversation, books meetings, transcribes and summarizes calls and updates CRM records. AI usage is metered in credits allocated per seat, from 500 per month on Solo to 2,000 on Scale, pooled across the team.
One of these tools is ours.
Weezly is in this directory too: LinkedIn outreach with AI clone videos, a 300M+ leads database and booking, from $59 per month. See if it earns a spot in your stack.