Hit Rate Solutions

We provide outsourced call center services centered on cold calling and appointment setting, along with lead generation and data mining, plus inbound support such as phone answering, customer support, order taking, and virtual receptionist services. We work with small and medium-sized businesses across insurance, real estate, healthcare, IT, manufacturing, and retail and e-commerce. We are headquartered in Bacolod, Philippines, with a U.S. office in Chicago, Illinois, and we operate 24/7 across the USA, Australia, and Canada. We maintain a 98% call quality assurance score and an average 5-second speed to answer for key clients, and our case studies show appointment increases of 150% to 300%.