CanadaDirect

We operate contact centers that become an extension of your team, running inbound and outbound calling. Our outbound services include B2B and B2C lead generation and appointment setting, customer acquisition, activation and reactivation, and welcome calling, alongside inbound customer care, list sourcing and data processing, and our Voice Assistant Solution blending people with automation. We serve B2B and B2C clients across telecom, financial services, insurance, automotive, collections, non-profits, and publishing, including brands such as BMO, HP, RBC, Bell, Microsoft, and Pfizer. We are based in Dorval, Quebec, Canada. We are PCI Level 1 certified and follow CAN-SPAM and CASL compliance standards in our list development and outbound work.